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Doesn't look broken off, but paper will not come out evenly. I was told they couldn't do anything about it. After taking the back off, it still did not want to come out. I was printing about 20 sheets, on the 3rd sheet, it jammed and I couldn't remove the paper. When I put in the regular good quality paper, it would jam. This was a great printer, I used it for many greeting cards. If you fed it a sheet at a time, it was fine. Finally it did, but a small piece of plastic came out to.
The "presentation" setting gave me the best printed image quality that I have ever seen. I am a big fan. I am an architect and a photographer, so I am extremely picky about my image quality. Especially on tiny, delicate detail.
If you are looking for a printer that uses hp96,97 and 99, this is great printer. I paid $70 for a new HP Photosmart 8050 and that included free shipping.
Much to finicky for average user when used with a network connection. On every jam, I needed to unplug the device from the print server first, then fix the jam. Like they said, prints fine, but jams too often. One other thing.you can use it with a usb print server (not included) for network or wireless use, but when the thing jams the message handling does not function properly, especially with Vista. Otherwise the printer will keep saying that it is jammed and the network will keep not seeing the printer.
steer clear my friends. Brutal. Either the paper won't feed, it'll feed incorrectly or it'll jam. I have seen enough other reviews reporting similar problems to know that mine is not just an isolated incident. When the paper actually feeds properly into the machine, I must say, print quality was very good. The problem is that I have wanted to put this printer through a wall on numerous occasions. Currently looking for a new printer.
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